Refund policy

1) Customer provides return shipping

2) Intention to return must be within 10 days of receiving your order

We have a 10-day complaint window, which means you have 10 days after receiving your item to notify us of damage or defects.

To notify us of damage or a defect, please contact us at blazingbeanroasters@gmail.com. We will replace or refund, at the sole discretion of Blazing Bean Roasters.

You can always contact us for any question at blazingbeanroasters@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.